(The Big L)

Landmark Computer Labs: Past, Present, Future

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Who we are

Landmark Computer Laboratories, Inc. is an independent computer consulting firm and personal computer systems integrator in Alexandria, Virginia.

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What we do

Landmark's fundamental mission is to support users of personal computers. To this end we offer a variety of products and services:

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Who we serve-- and where

Though our clients are a diverse lot, they generally cluster into three distinct categories:

We have sold Landmark systems to clients in 25 states, Brazil, Canada, England, and Mexico. Though we sell computers and services nationally, we concentrate on serving the Washington, DC area.

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How we got here

Landmark Computer Labs has been a fixture on the personal computing scene since 1979. We began as a consulting and training firm, teaching adult education classes on PCs through Open University of Washington, DC. Since then we have developed and presented national lecture tours, prototyped concept computers, authored a revolutionary operating system concept, built over a thousand systems, and consulted on lots of topics for plenty of people and institutions. If you want more detail, it's right here.

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What we're proud of

We're proud that of the over 1000 systems we have custom-built over a 12-year period, most are still in daily service.

We're proud that our firm has survived for fifteen years with philosophy and drive intact. We've learned how to roll with the punches and keep changing and growing to meet the challenges of a competitive industry.

We're proudest of the loyal base of clients we've built. They stay in touch, coming back for more service, training, support, equipment, and system upgrades. Many send their friends and colleagues to Landmark. We must be doing something right.

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What we believe

We believe our clients are intelligent and appreciate being dealt with as such. No bogus claims, no stiff-armed sales pitches, no phony excuses when things go wrong.

We believe in providing services to clients, rather than commodities to customers. Client service is the cornerstone of our organization, and we commit ourselves to it every day.

We believe in adding value to all our products and services, realizing that there's always someone out there with a cheaper price.

We believe a service-based business that grows and changes with its clients will survive and thrive in the long term.

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Where we're going

For fifteen years, the constant factor in the personal computer business has been change. The PC has transformed itself from hacker’s hobby to mainstream necessity. We have survived by diversifying our products and services, and will continue to evolve along with the rest of the PC industry.

While manufacturers, clone shops, and superstores far larger than Landmark have come and gone, we are still in the same business: helping people use computer power in interesting and cost- effective ways. Despite all the changes, we’re always here for our clients, proof that in a room full of elephants, there’s always a place for a nimble mouse.

Landmark's corporate goal is to be a primary provider of services to personal computer users by the year 2000.

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How we'll get there

The Internet is growing rapidly, and we plan to grow in parallel with it. The future of personal computing lies in on-line services, and we expect to expand our own electronic service and support in 1996.

Landmark's Web site is the foundation on which we'll build an interactive presence. From it we hope to spin off the Landmark Network, a future information source based on a cable TV backbone.

We'll detail plans for the Landmark Network in a separate page on this site later this year.

A computer is more than just a bucket of bolts. It helps people communicate, organize, and solve problems. We're as interested in social software as we are in business software. We therefore are experimenting with social concepts like the Open Network--a new way of communicating thoughts, feelings, and ideas.

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Back to Landmark Computer Labs Home Page
url: http://www.landmark.org/lcl.html

Last update: 1-12-96.